Returns & Refund Policy
Last updated: October 28, 2026
Physical Products
For eligible physical products, contact StreetOHV within 30 days of delivery to request a return. Items should be unused, uninstalled, undamaged, and returned in their original condition with the original packaging and included components.
Installed or used electrical components, wiring products, consumable items, custom or special-order products, and items altered after delivery are generally not returnable unless they were defective when received or StreetOHV shipped the wrong item.
Defective or Incorrect Items
If an item arrives damaged, defective, or different from what you ordered, contact support as soon as practical with the order number and photos or other information needed to evaluate the issue. When StreetOHV confirms an error or covered defect, we will provide an appropriate replacement, return authorization, refund, or other remedy.
Return Shipping
Unless the return is due to a confirmed StreetOHV error or covered defect, the customer is responsible for return shipping and for packaging the item so it arrives safely. Original shipping charges are generally non-refundable unless required by law or the return resulted from our error.
Refund Timing
Approved refunds are issued after the returned item is received and inspected. Refunds are normally sent to the original payment method. Payment processors and financial institutions control the time required for a credit to appear after it is issued.
Registration Services
Registration-service refunds are governed by the StreetOHV Terms & Conditions. In general, registration-service fees are non-refundable once work has begun unless the ordered service is denied or cannot be completed through the supported service after the customer has timely provided all requested documents and completed all required steps, subject to applicable law.
Contact
To request a return or ask about a refund, email support@streetohv.com and include your order number.